Digital onboarding

Win and Retain More Customers with Fast, Smart and Seamless Digital Onboarding

Your customers won’t expect anything less than a high-quality online experience. They want the right product, at the right time – and as quickly as possible. So why keep them waiting?

Fast, smart and seamless customer onboarding that reduces risk to you, safeguards your business and drives growth.

As a strategic partner, we can help you win more customers by reducing reliance on paper-based applications, while ensuring risk is continually eased.

Get in touch to see how we can drive your growth

Book a demonstration

How we can help

Comprehensive risk management

Digital onboarding will automatically link to all your existing data sources

The collected data is made available to our strategy management decision engine so that credit scoring, your credit policy’s including risk pricing, exception management and referral management can all be managed in one place

Giving you an automated, real-time credit risk assessment for immediate decisions

Efficiency

Digital Onboarding comes already with an optimized user interface and customer journey.

Regular post-launch performance analysis allows to improve further the process:

- Assessment of thousands of video playback, event data, user interaction insights

- Data reviewed by professional UX personnel experienced in digital onboarding projects across 25+ countries, including:

Customer sentiment, Pain-points, Recommended experiments to run, Impact assessment of previous experiments, efficient referral management and much more.

Fast and smart delivery

Digital onboarding combines knowledge from all our products in credit and risk management. From concept, to design and delivery, offering a proven turn key solution, which can be easily customized for your organisation’s needs. It comes equipped with: Digital onboarding combines knowledge from all our products in credit and risk management. From concept, to design and delivery, offering a proven turn key solution, which can be easily customized for your organisation’s needs. It comes equipped with:

    - UX design to replicate brand across every touch point

    - Risk management rules designed to meet the institution’s requirements

    - Integration with data and 3rd party services

Seamless customer onboarding

Digital onboarding is designed to deliver an exceptional customer experience, allowing you to step in their shoes. A typical journey for a loan application would look like the image below

Typical Journey for a Loan Application

Typical Journey for a Loan Application

How it can work for you? To find out more, book a demonstration with our team. To see the full possibilities digital onboarding offers, book a demonstration with our team and let’s begin the journey to great experiences for you and your customers

Our capabilities

We’re able to power opportunities for businesses thanks to our market-leading integrated capabilities.

Intelligent decisions

Make fast, effective decisions based on new and existing customers through our powerful combination of data, analytics and technology – right across the lifecycle, from onboarding to collections.

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Advanced Analytics

Create unique insight that you can act on in real-time, using our dynamic analytics services and the best of yours and our data assets.

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Identity and Fraud

More than one million people around the world become victims of identity theft every day. The resulting impact of financial losses and emotional consequences can be devastating and long lasting.

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